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Showing posts with the label HIPPA

On Hold

I'm on terminal hold. "Your wait for the next available representative will be at least 15 minutes", the computer voice told me. I suppose I shouldn't have gotten so exited when the receptionist took my call after only 4 minutes on hold; I'd waited 17 minutes for her earlier this morning. Now, if the girl telling me that she appreciates my business and that I should hold for the next available representative would just stop annoying me, I could get on with my posting without interruptions. But, not, not only do I have inoffensive guitars setting my teeth on edge as I wait, but just as I start to get going on this post I hear her voice and, for an instant, I start to smile and think I'll actually be talking to a human. Then I have to listen to her repeat her 3 sentences. And I am distracted. If this post reads less fluidly than most, blame being on hold. I used to get to my office 2 hours before my official start time, just to get my work done. Being a...