And Now I Can Relax
American Airlines did call me back, only my phone was on silent. I was furious with myself as I turned up the sound and dialed the number I had missed.... the number which was answered by an absolutely lovely voice, announcing herself as Victoria, and confirming my trip details. She was nonplussed when I told her I wanted to change the return date. That's not a problem was the last thing I expected to hear. I was having a hard time going from anxious to delighted. And I continued to be delighted as Victoria and I wound our way through her systems and my requests and the passengers' ability to fulfill the requirements for the (not-inexpensive-but-totally-necessary) extra leg room Emergency Exit Rows,. I said yes, even though the B seat doesn't recline (and it's no less expensive than the reclining seat beside it). She found and applied the flight credit, complimenting me on getting in just before the expiration date. We finalized a pr...