There's a Happy Follow Up

PNC reached out to me in a personal, thoughtful, sincere email about an hour after I hit send tonight.

Spend the weekend knowing that at least some part of PNC was listening to me - and wants to try to fix it, though she'll understand if I don't want to try.

It's too late now to write it all up.

I'm going to a credit union tomorrow morning, as everyone suggested.  I pay attention when given advice by those I love.

I feel better, but ..........