PNC reached out to me in a personal, thoughtful, sincere email about an hour after I hit send tonight.
Spend the weekend knowing that at least some part of PNC was listening to me - and wants to try to fix it, though she'll understand if I don't want to try.
It's too late now to write it all up.
I'm going to a credit union tomorrow morning, as everyone suggested. I pay attention when given advice by those I love.
I feel better, but ..........
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