He Came, He Saw, He Conquered

There is so much to write about - Oppenheimer and USA Women's Soccer and grandkids' accomplishments (from holding a rattle to riding without training wheels).  But I have to finish what I started back in June. 

After 4 attempts to get the replacement Comcast box delivered to my home, I went to the store itself, brought it home, and couldn't do a thing with it.  The tech was to come on Sunday morning, between 8-10.  He was here the whole time.

He rang the doorbell at 8:01, a tall, laconic, middle aged gentleman with an inscrutable demeanor.  Neither TBG nor I could get 2 words out of him.  He looked at the tv.  He looked at the boxes.  He asked for a step stool to reach the control panel high up in the corner of a closet.  He wandered around the outside of the property; I saw him following the fiber optic line around to the open space behind our house.  He was gone for a long time.

He spent a great deal of time on his phone, comparing readings with standards and checking for updates and doing whatever else these guys do with their electronics.  It's all a mystery to me.  That's why I asked for a technician to come and fix things.

He worked on the internet.  He worked on the 2nd tv.  He replaced cables and wires and connectors, some of which were frayed and split and useless.  We haven't ever lived in a house long enough to have the cable wires fray.

When he turned on the television, the difference was striking.  The picture is brighter and clearer.  The edges are sharper. Our joy must have unlocked something in him, because all of a sudden he was Chatty Cathy, explaining what he'd done, what had been worn down, what he replaced, and, checking to be sure that I had the insurance plan (we do) he said there was no charge, shook our hands, and left.

Two hours.  Two months.  Whatever.  It's fixed until they decide it needs another upgrade.  

My work here is done.