And, Again

Are you tired of hearing about my PNC woes?  I am certainly tired of feeling them.

I paid bills this morning was thwarted in my efforts to pay my bills this morning.  I entered the amounts and the dates and clicked the SUBMIT button and there it was again - the red notice telling me that they were unable to process my bills at this time, glaring at me underneath every entry I'd made.

Reluctantly, I called the customer service number.  Of course there was inane verbiage.  Of course there was unusual waiting at this time.... only this time it was unusual in that I only waited 5 minutes instead of 45 minutes or more.

Of course, the service agent was nearly unintelligible.  She did, however, speak faster every time I said Excuse me, what was that?  

She wanted to know why the notice was popping up.  Yes, in fact, she was asking me that question.  I reminded her that the reason I stated for my call was that red notice and PNC's seeming inability to pay my bills.  

Yes, this had happened before.  No, I had no idea why.  Wasn't that what she was supposed to figure out?

She wondered if I had cleared my cache and cookies - my carefully curated cache that bypasses the beginning nonsense and sends me just where I want to go.  Clear my cookies?  How will I find where I want to go again?  

(Brother is tearing his hair out right now - he's big on clearing cookies and various other forms of computer maintenance.  I admit that his pleas and suggestions fall on my deaf ears.)

I hung up and made an appointment with TBG to go to the credit union tomorrow.  Enough is enough