I was her customer, a regular. She knew my most intimate secret - how much money I had. There was a bond there.
*****
In Marin, I had a terrible time finding a bank that was user friendly. My first one refused to accept a check I presented for deposit. It was a business check. I had an established account. I didn't want the cash, I wanted to get the paper out of my purse and the money into my account. Somehow, they weren't able to accommodate me.
The next one, on the other side of the street, had a convenient ATM. I don't remember ever going inside.
*****
When Little Cuter was hired by the Rec Department, I accompanied her to Wells Fargo in downtown Tiburon (conjure two main streets perpendicular to one another, each about 2 blocks long and you've got our downtown).
The bank officer directed all her questions to my daughter. I was an unimportant part of the process. When I complimented her, the officer replied We want her to bank with us forever. She may need a car loan or a home loan and I want her to know that she is respected here.
That was a good bank.
*****
My favorite bank is the BBVACompass Bank right around the corner from my house. Everyone greets me, by name, when I walk through the door. If they are busy, the officers wave and smile from their desks. The tellers know my story, ask to see my grandkid photos, and agree to make large sums of newly deposited money immediately available because they know me.
Everyone is always smiling.
And today, there were cookies in the lobby.
And I got a present when I deposited my check.
It almost made bill paying a pleasant experience. Almost.
I've been with the educational credit union ever since I became a teacher, some 30+ years ago. They take very good care of me and have branches and ATMs all over Fresno. While we lived in San Francisco, I could go to an ATM in a partner credit union just around the corner from the apartment, and with no fees of any kind, take money out. I like convenience for my money.
ReplyDeleteI get all my ATM fees refunded... that's a no brainer in choosing a bank, I think.
DeleteConvenience is good. Being well taken care of is better. Sounds like we're both lucky!
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Same credit union since 1984. We almost never see checks, it's all direct deposit, bills are autopay. Auto correct tried to make that autopsy. We quit using Atms and get cash at the grocery store. It's weird, I can't recall the last time we went inside.
ReplyDeleteI used to bank at the Jewel grocery store when Big Cuter was a baby. I'd sit him on the counter, hand over my debit card, and we'd sing money, money, money, mooooo-ney!
Deletea/b
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